Retail Support & Customer Engagement Services

Onyx Retail Services provides in-store customer support and brand representation services for retail partners in Buffalo, NY.

Onyx Retail Services works with retailers and brand partners to support customer engagement and in-store operations. Our teams operate inside retail environments, assisting customers, representing products and services, and supporting daily store objectives. We focus on professionalism, reliability, and clear communication to ensure positive customer experiences.

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About Us

About Onyx Retail Services

Onyx Retail Services is a retail services company that supports customer-facing operations within retail environments. We specialize in providing trained representatives who work directly inside stores to assist customers and support brand and retailer goals.

Our work includes customer service support, product education, and in-store brand representation. Representatives interact with customers on a daily basis, answer questions, and help guide purchasing decisions based on store and partner needs.

Onyx Retail Services is committed to clear expectations, consistent training, and dependable in-store support.

Customer Service

Professional support for every customer interaction

Product Education

Knowledgeable guidance for informed decisions

Brand Representation

Maintaining excellence in every interaction

Reliable Support

Consistent, dependable in-store presence

Join Our Team

Careers at Onyx Retail Services

We're hiring individuals interested in customer service and retail support roles. Positions are primarily in-store and involve direct interaction with customers.

Retail Sales & Customer Service Representative

Buffalo, NY (In-Store) Full-Time

Role Responsibilities

Work inside retail locations to assist customers
Provide professional customer service and support
Represent brand partners and maintain company standards
Follow store and company guidelines

Qualifications

Strong communication skills
Positive, customer-focused attitude
Dependable attendance
Willingness to learn and follow guidance
Professional and respectful demeanor

Benefits

Paid training
Consistent scheduling based on availability
Opportunities for growth based on performance
Team-oriented work environment

Ready to Apply?

Please apply through our job postings on our apply page. For questions, email hr@onyxretailservices.com

Apply Today!

Additional positions may become available based on staffing needs. Check back for updates or sign up for notifications through our job postings.

Get in Touch

Contact Us

For general inquiries or employment-related questions, please contact us using the information below.

Location

Buffalo, NY

Email

hr@onyxretailservices.com

Careers

View Open Positions